The Resolution Analyst is a second level accounts payable position which provides direct support for the timely processing of vendor invoices and resolution of associated discrepancies.
Key Areas of Responsibility
Perform necessary actions to ensure timely resolution of all vendor discrepancies, which may involve collaboration with other departments within the company as well as specific knowledge of vendor internal processes.
Provide data and prepare reports for management and vendor review and analysis.
Serve as an escalation point to resolve invoice discrepancies from the processing team for major vendor partners.
Maintain current awareness of cross-functional policies and procedures that impact the Accounts Payable team.
Process manual transaction (paybacks and adjustments) for major vendors including posting and coding appropriate GL codes.
Field questions from major vendors on outstanding payments.
Education and/or Experience Qualifications
High School Diploma or equivalent
3 years professional Finance experience OR 1-year experience in accounts payable or accounting
Other Required Qualifications
Proficient in Microsoft Office applications.
Demonstrated experience with account reconciliation’s and general knowledge of accounting principles.
History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
Demonstrated ability to build and maintain strong working relationships with external vendors.
Excellent written and verbal communication skills with the ability to effectively interact with all internal and external stakeholders.
Track record of working independently with little direction.
Strong attention to detail and organizational skills with the ability to creatively problem solve.
Proficient in PeopleSoft and/or AS400.
2 years of Accounts Payable experience.
Accounts Payable Analyst - Resolution