Enterprise Architects are team and project thought leaders at CDW. Enterprise Architects apply their technology vision and consulting experiences to drive successful strategic planning and completion of customer projects. The Enterprise Architect will generally provide these services to support multiple offices within a larger region.
Key Areas of Responsibility
Customer Relationship Development
Customer technology solution design and recommendation
Cross-Vendor Solutions Development
Vendor Relationship Development
Sales – provide broad, cross-vendor architectural support to customer and Solutions Architects, review system designs and participate in bid assurance process for solution opportunities. Work with Solution Architects to define solution strategy for cross vendor projects.
Customer Relationship Development - conduct technology envisioning sessions, perform technology readiness assessments, health checks, and project milestone reviews and deliver technical training as required by customers.
Cross-Vendor Solutions Development - collaborate with Technical Architects to identify and validate emerging Advanced Technology opportunities within the region, assist Technical Architects in building standard operating procedures and best practices for cross-vendor implementations (ie. Datacenter Architecture – Storage, Server, and Virtualization, or Collaboration Architecture –UC, Video, and Presence)
Partner Relationship Development – collaborate with Partner resources (Cisco, EMC, Microsoft, etc.) to identify and validate emerging Advanced Technology opportunities within the region.
Project Completion -
Planning – participate in kickoff meetings, build solution implementation roadmaps, collaborate with Project Managers, Technical Leads, and Senior Engineers to ensure successful execution of project plans, as required by customers
Design – create and/or evaluate technical designs for customer systems, develop test plans, build proof of concepts and participate in design reviews to ensure alignment with customer’s business requirements
Implementation – lead both first-to-market and large-scale advanced technology pilots, along with cross-vendor engagements to help establish CDW as the first choice provider of Advanced Technology solutions
Closure – drive post-project debrief sessions, archive intellectual property and transfer knowledge to Sales, Engineers, Managed Services, Technical Architects, and Practice teams
Project Escalation - Provide leadership and support to resolve mission–critical customer issues, both technical and customer satisfaction
Travel Expectation – 50%
Bachelor degree in business, computer science, a related technical degree or equivalent
Eight years of large-scale, enterprise-class planning, design, implementation and support experience
Advanced level technical certifications or equivalent (CCIE, TOGAF, Microsoft Certified Architect)
Effective verbal and written communication skills
Other Required Qualifications
Project oversight responsibilities, project management and technical leadership, and Engineer mentoring experience
At least five years of consulting experience
At least one year of CDW specific experience or equivalent
Master degree in business, computer science, a related technical degree or equivalent
Enterprise Architect - Advanced Technology Services