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Job Information

CDW Branch Office Administrator in Madison, Wisconsin

Role Overview

Performs highly responsive, independent professional administrative services and support for the remote sales office needs ensuring these functions are performed efficiently and contribute to the attainment of company objectives.

Key Areas of Responsibility

  • Coordinates key customer, coworker,partner meetings, events and workshops

  • Informs attendees of function dates andtimes, reserves and sets up meeting space, provides necessary ancillaryequipment/materials, if required, and hospitality services whenappropriate

  • Assists with Sales QBR’s, and sales LeaderPresentations and materials (formatting, preparing, proofreading, copying,assembling, binding etc)

  • Maintains department files and marketingmaterials

  • Maintains and orders office supplies

  • Verifies relevant office expenses andensures that charges are made to the appropriate cost centers

  • Prepares office expenses

  • Orders promotional and company logo itemsfor office as requested

  • Processes incoming and outgoing mail andother shipments and faxes

  • Monitors the appearance and maintenance ofthe office, coordinates resolution of maintenance and repairs andescalates as needed. Maintains corporate mapping tool.Facilitates seating changes and Managementfacility needs

  • Receives incoming telephone calls andvisitors, provides assistance or directs to the appropriate office orperson in the local office and provides back-up all other Remote CDWoffices

  • Communicates in-person and through writtenand electronic correspondence with high-level contacts both inside andoutside the organization, including coworkers, partners, vendors, and customers

  • Maintains confidentiality of contactinformation

  • Acts as an office liaison with otherlocations and supports corporate initiatives such as charitablecontributions, volunteer activities and emergency response

  • Assists with local office orientation fornew coworkers

  • Assists with seat assignments and updatescorporate mapping tool

  • Provides support for community serviceprojects and volunteer activities that are consistent with corporate goalsand objectives

  • Maintains BOA process and training documentation

  • Participates in periodic branch officeadministrator team meetings.Independently seeks out information and training needed to performresponsibilities.Proactivelyshares best practices and resources with peer group

  • Maintains sick line


Education and/or Experience Qualifications

  • High school diploma required

  • Minimum of 3-5 years in administrativesupport or customer service role. Significant experience using technology(i.e. multi-line phone systems, various online tools)

Other Required Qualifications

  • Advanced skills with MS Office (i.e.Outlook, Word, Excel, PowerPoint)

  • Ability to handle multiple activities atonce and work under deadlines

  • Ability to anticipate requirements andwork independently to accomplish objectives

  • Excellent organization, event coordinationskills and attention to detail

  • Strong oral and written communicationskills

  • Excellent problem-solving skills andfollow through

  • Excellent customer service

  • Knowledge of accounting systems andpractices

  • Associatedegree in a business related or accounting related program preferred.

Preferred Qualifications

  • Associatedegree in a business related or accounting related program preferred.

Branch Office Administrator

* Madison, WI *