The eCommerce Product Manager will lead the product strategy for a specific web function/s across all our online properties (CDW.com, CDWG.com, CDW.CA and our customer-facing mobile products). Reporting directly to the Head of Product, eCommerce, Product Managers will play a key role in defining the product vision, roadmap and backlog for their area with the focus in addressing our customer and organization needs.
Key Areas of Responsibility
Define the product vision that supports the company’s vision, strategy and direction.
Lead the product discovery process to define and prioritize their product backlog through data-informed decision making
Develop a customer feedback pipeline to understand needs and barriers
Apply and conduct user testing techniques to determine customer value and impact
Work with product delivery team to execute on product initiatives
Perform pre/post launch analysis of each product initiative focused on financial results
Lead a cross functional product team through discovery to execution. Build an environment conducive to forming a high performing team
Communicate and collaborate with other Product Managers and other key stakeholders to ensure alignment
Accountable for delivering against business goals and objectives
Work with stakeholders to gather requirements on project scope and select analytical methods and techniques appropriate for the business problem solution.
Reviews the competitive marketplace and makes adjustments to operational activities based upon identified information.
6 years of product management/project management
Other Required Qualifications
Proficient in Microsoft Office applications
Excellent analytical skills. Demonstrated ability to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations.
Strong attention to detail with the ability to creatively problem solve.
History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
Excellent verbal and written communication skills with the ability to effectively interact with and present to all stakeholders.
Brings a strong financial and business discipline to roadmap prioritization
Willing to travel up to 10% of the time for business purposes (within state and out of state).
MBA in business, direct marketing, mathematics or economics
Bachelor’s Degree in Computer Science
5 years of experience in consumer-facing online commerce
eCommerce Product Manager