CDW Senior Consulting Engineer - Microsoft Infrastructure in Philadelphia, Pennsylvania
CDW’s vision is to be the best national provider of Advanced Technology Solutions. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We’re looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects and consulting.
Key Areas of Responsibility
Actively participate in the planning, design, and implementation of Microsoft Active Directory and Exchange systems, infrastructure and related hardware for customers.
Follow life-cycle oriented processes and procedures
Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
Assist in the management of projects using CDW's project management methodology
Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
Serve as technical point of contact on customer engagements
Create and execute test plans to meet project requirements for assigned components
Identify and communicate potential opportunities for cross-selling to the sales team
Manage time and expense to meet or exceed expectations defined in the Statement of Work
Provide high quality content deliverables using the appropriate document templates
Ensure solution is implemented as designed to the customer’s satisfaction and approval
Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met
Conducts/leads design workshops for complex designs to meet customer, business and technical objectives
Proactively develops plans and activities to avoid problems
Educates the customer on solution as appropriate throughout the life of the project or service life
Bachelor degree in business, computer science, a related technical degree or equivalent
Five years’ experience delivering complex technical solutions including planning, development, implementation and support
Other Required Qualifications
Minimum 4 years consulting experience
An emphasis on Active Directory, Exchange and Microsoft core infrastructure technologies
In-depth knowledge of the following Microsoft technologies: Windows Server NT 4.0, 2000, 2003 and R2 and Exchange 5.5, 2000, 2003 and 2007 with Unified Messaging, Windows (workstations) NT 4.0, 2000, XP,Vista, and Windows 7
Functional knowledge of the following Microsoft technologies: ISA 2004 and 2006, SMS 2003 and SUS, SQL Server 2000 and 2005, SharePoint 2003 and MOSS 2007, Exchange Hosted Services, MOM
Experience and use of Microsoft Operations Framework and ITIL processes
Experience with competitive platform upgrades and migrations to a Microsoft platform
Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business.
Professional, business-focused attitude and courteous manner towards clients, partners, and peers
Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective
Ability to work weekends and/or off hours as necessary to meet clients' needs
Ability to effectively communicate with clients
Ability to travel an average of 25%
Physically able to lift up to 50 pounds of equipment.
Development Experience or background is a plus
MCSE 2003 certification — +M, +S or MCSE 2000 certification a plus
CDW is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.
Senior Consulting Engineer - Microsoft Infrastructure PA-Philadelphia 17000686