CDW Senior Consulting Engineer - Microsoft Infrastructure in Philadelphia, Pennsylvania


CDW’s vision is to be the best national provider of Advanced Technology Solutions. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We’re looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects and consulting.

Key Areas of Responsibility

  • Actively participate in the planning, design, and implementation of Microsoft Active Directory and Exchange systems, infrastructure and related hardware for customers.

  • Follow life-cycle oriented processes and procedures

  • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems

  • Assist in the management of projects using CDW's project management methodology

  • Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements

  • Serve as technical point of contact on customer engagements

  • Create and execute test plans to meet project requirements for assigned components

  • Identify and communicate potential opportunities for cross-selling to the sales team

  • Manage time and expense to meet or exceed expectations defined in the Statement of Work

  • Provide high quality content deliverables using the appropriate document templates

  • Ensure solution is implemented as designed to the customer’s satisfaction and approval

  • Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met

  • Conducts/leads design workshops for complex designs to meet customer, business and technical objectives

  • Proactively develops plans and activities to avoid problems

  • Educates the customer on solution as appropriate throughout the life of the project or service life


Minimum Qualifications

  • Bachelor degree in business, computer science, a related technical degree or equivalent

  • Five years’ experience delivering complex technical solutions including planning, development, implementation and support

Other Required Qualifications

  • Minimum 4 years consulting experience

  • An emphasis on Active Directory, Exchange and Microsoft core infrastructure technologies

  • In-depth knowledge of the following Microsoft technologies: Windows Server NT 4.0, 2000, 2003 and R2 and Exchange 5.5, 2000, 2003 and 2007 with Unified Messaging, Windows (workstations) NT 4.0, 2000, XP,Vista, and Windows 7

  • Functional knowledge of the following Microsoft technologies: ISA 2004 and 2006, SMS 2003 and SUS, SQL Server 2000 and 2005, SharePoint 2003 and MOSS 2007, Exchange Hosted Services, MOM

  • Experience and use of Microsoft Operations Framework and ITIL processes

  • Experience with competitive platform upgrades and migrations to a Microsoft platform

  • Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business.

  • Professional, business-focused attitude and courteous manner towards clients, partners, and peers

  • Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective

  • Ability to work weekends and/or off hours as necessary to meet clients' needs

  • Ability to effectively communicate with clients

  • Ability to travel an average of 25%

  • Physically able to lift up to 50 pounds of equipment.

Preferred Qualifications

  • Development Experience or background is a plus

  • MCSE 2003 certification — +M, +S or MCSE 2000 certification a plus

Senior Consulting Engineer - Microsoft Infrastructure

Philadelphia, PA